1. What is Makamaka

Makamaka is an online shop with sunglasses, spectacle frames, with a choice of spectacle lenses and the possibility of making glasses according to the recipe. The reliability of this internet portal is guaranteed by Očná optika M, s.r.o. registered in the Commercial Register of the District Court in Banská Bystrica under file number 8340 / S, section Sro, which is operator of three optical stores, two of them in Banská Bystrica and one in Handlová.

2. What is the delivery time after the order confirmation?

The goods will be delivered within two or three business days. If the shipment is through the Slovak post and the delivery man does not reach you at the delivery address, he will leave you a notice of depositing the shipment at the Post Office. If delivery is by courier, you will be contacted by phone / SMS / within about 2 hours before delivery.

3. The product originality guarantee

Products offered on our site are supplied directly by its manufacturers in original packaging and original cases. We are an authorized reseller of all brands you can find on our site.

4. How do you choose the right size of glasses?

On the side of the temple of spectacles there is numbers such as: 52-20, 145. where 52 is the width of monocular of glasses, 20 is the width of the bridge and 145 is the length of the temple . These sizes are for to orient yourself when shopping, especially if you are already wearing glasses you can compare the sizes and decide. Ideal would be to come over to one of our stores Očná optika M, and try out the model you are interested in.

5. What is the length of warranty for our glasses?

The warranty period is 24 months. The warranty covers all manufacturing defects, including hidden ones, which are not visible on sale, such as cold joints on the hinges welding faults, etc. To assess a possible complaint, bring the glasses to one of our stores Očná optika M, s.r.o. or take a picture of the frame and send the photo to an email address describing how the claimed defect originated.

6. Is there a possibility of ordering replacing parts?

Spare parts as temples, saddles , we can order under the condition that the manufacturer still holds them on stock. Check with our stores or send a model specification and your request by email.

7. How do you properly clean your glasses?

Use eyewear cleaners for glasses like cloths, cleaning sprays and solutions for cleaning glasses . If the glasses come into contact with dust ,especially building materials where tiny grains of minerals are often found, it is good to rinse the glasses first in warm water before cleaning them with eyewear cleaners.

8. Is it necessary to protect your glasses from harmful effects?

The glasses should be protected from high temperatures, aggressive chemicals, dust and mechanical damage. Sun result can be devastating. / deformation of the frame itself, glass damage /. Using aggressive cleaning agents can damage the frame's finishing and also damage lenses. Dusts that contains small particles of hard materials that can damage glass surface is dangerous.